Thursday, February 19, 2009

The Art of Apology

-- Conscious Discussions --

How many times have you had to fumble at an apology that really was not all that effective? Were you left feeling like the situation was incomplete and that your relationship was marred? The art of apologizing is yet one more life skill that just does not seem to be taught to us when young and with this skill so much trauma could be avoided and the world would be a more peaceful place.

Lauren Bloom is the founder and CEO of Elegant Solutions Consulting, a consulting firm dedicated to helping professionals, business and association management executives build trust with their clients, customers and members by “walking the ethics talk” in their daily practices. She is an attorney by trade and is also the author of –The Art of the Apology – How to Apologize Effectively to Practically Anyone.

A simple, yet effective, apology can neutralize hostility, competition or jealousy - it can even avoid or prevent legal action! …This interview is now archived and you can access it for free, anytime of the day by clicking on the hyper-linked show title here, or look to the right to find the link for the Conscious Discussions talk radio show.

Find Dave & Lillian Brummet, excerpts from their books, information about their radio shows & free resources & articles at www.brummet.ca

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