Skip to main content

Posts

Showing posts from September 2, 2011

Customer Loyalty

Author Margaret Ross, an education and workplace relationship expert and President of the Kamaron Institute, is our special featured guest today. Margaret is an award winning business consultant, expert communications strategist and management consultant. Her business, The Kamaron Institute, Inc.,  provides proactive, solution-oriented business management consulting, executive training, and custom research programs that produce measurable outcomes that increase productivity and profit. Find her at: http://kamaron.org How To Keep Customers Coming Back In Four Steps   In this competitive economy, customer loyalty (retention) is a necessity to keep your business growing. So how to you keep your customers and keep them coming back?   During my two decades as a business marketing strategist, I’ve observed that top performing companies focus on attracting and keeping customers. Why? Loyal customers provide greater profitability. Profits are...