Connecting with People * Written by: Shirley Taylor, who invites you to check out her site at: www.shirleytaylor.com I have known several leaders who believe: ' The minute I climb up the ladder, I can do things my way because people will have to listen to me' . This is so dangerous. The truth is that your ultimate success is more likely to depend on your ability to build relationships with people. The damage that can stem from poor communication is sometimes irreversible and could have a domino effect such as a tense and negative working atmosphere. This could result in loss of trust and low morale, which can lead to good staff leaving. Poor communication can also result in confusion, leading to poor task handling and perhaps errors. When this involves clients, it could lead to lost business and damaged relationships. Communicating With Heart The one cardinal rule that I think everyone should embrace is what I call communicating with heart. So often today, office worke...
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