-- Quote of the Day -- “ When we speak we speak, we speak from our own world, and the person listening is hearing it from their world. …A lot of times when the conversations are emotion filled – it is at those times when we need to stop and …consciously think about how we want to come across. So I if I give off a lot of negative behavior they will see this and not hear what I am saying. …85% of what we believe is what we see not what we hear. So when we are speaking we need to have the body language that supports our words. …Many times you’ll hear ‘It is not what you say but how you say it’. …Taking the time to reflect on how I can best tell this person what I need to say so that our relationship is not destroyed. …There is a tendency for us to believe that two monologues is a dialogue – but it is not. A dialogue is when each person understands that there is a vested interest in the relationship, in the message that is being sent, the response and in how we are both going to feel when ...
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