Brummet's Conscious Blog

The Research-scary statistics Rosemary J Osborne, our featured guest of the day, is editor at The Writing Shed: http://www.thewritingshed.com.au where she focusus on ensuring each document shines and is not only error-free, but says exactly what you want it to say. Today, Rosemary shares here thoughts on communication stats. The majority of email senders and email receivers believe that their email information is interpreted correctly. In fact, only half of emails received are interpreted correctly and half of email recipients have a lot of trouble interpreting emotion in emails. There is a suggestion that this overconfidence in emails links to a difficulty detaching oneself from your own environment. This theory is supported by the rapid emergence of social media where the communication is fast, "off the cuff" and not always thoughtful. Furthermore, three quarters of email is opened within 6 seconds of its arrival in the Inbox and there is a signi...