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Showing posts with the label workplace communication

Resolve Conflict

 How To Resolve Conflict * Today's article comes to us from: Sandra Daniel - a senior lecturer and regional trainer for over two decades. She designs and delivers training programs for universities and corporate organizations. Some of these programs are speed reading, effective writing skills, technical report writing, writing research papers, critical and creative thinking skills. She is also a managing partner of Lateral Solutions Consulting LLP and in this capacity, she has been delivering high-impact customized programs on crisis communication, effective negotiation strategies, integrated thinking for problem solving and decision making. As an author, Sandra has published 4 other books: Critical Thinking, Read Faster! Memorize Better! Think Clearer!, A Guide to Grammar for Tertiary Level and Impactful Academic Writing. She can be contacted: sandradaniel@live.com.sg . URL: http://www.lateralsc.com It is an unfortunate fact that whenever two or more people ...

Communication Stats

The Research-scary statistics Rosemary J Osborne, our featured guest of the day, is editor at The Writing Shed: http://www.thewritingshed.com.au where she focusus on ensuring each document shines and is not only error-free, but says exactly what you want it to say. Today, Rosemary shares here thoughts on communication stats. The majority of email senders and email receivers believe that their email information is interpreted correctly. In fact, only half of emails received are interpreted correctly and half of email recipients have a lot of trouble interpreting emotion in emails. There is a suggestion that this overconfidence in emails links to a difficulty detaching oneself from your own environment. This theory is supported by the rapid emergence of social media where the communication is fast, "off the cuff" and not always thoughtful. Furthermore, three quarters of email is opened within 6 seconds of its arrival in the Inbox and there is a signi...